The Low Touch Economy is here to stay.

Daily updates on how companies are adapting to the new normal caused by Covid-19. Use our research to develop actionable strategies for your organization.

Definition of the
Low Touch Economy

The term Low Touch Economy refers to the way businesses across the globe have been forced to operate in order to succeed as a result of Covid-19. The best way to define its meaning is to list its main characteristics so far:

  • To mitigate health risks, businesses have been forced to adapt to strict policies, including low-touch interactions, limited gatherings, travel restrictions, and so on.
  • Multiple aftershocks in global markets can already be seen. These include shifts in consumer behavior, new regulations, and supply chain disruptions.
  • Medical experts and business leaders assume Covid-19 will directly influence the economy until late 2021.
  • Businesses that survive the Covid-19 pandemic will be those that rely on business models tailored to this new normal while keeping everyone as safe as possible.

Read more: What is the Low Touch Economy?

low touch economy examples
Press Low Touch Economy

for all media and press inquiries: media@boardofinnovation.com

New +100 page report

  • What is The Low Touch Economy?
  • Test whether you’re ready
  • Who are the winners (so far)?
  • Business model patterns to copy
  • +30 white space opportunities
  • How to adapt your strategy
  • The future of X (by 10 experts)

report 2

English version (pdf)

Spanish translation (pending)
Italian translation (pending)
Portuguese translation (pending)
Turkish translation (pending)

report 1

English version (pdf)

Spanish translation (pdf)
Italian translation (pdf)
Portuguese translation (pending)
Turkish translation (pending)

Join a webinar

Webinar 2

“The Winners of the Low Touch Economy”

During a 45-min interactive webinar, we will talk about the opportunities & white spaces to explore. We look at what companies can learn from other regions and from frontrunners of the Low Touch Economy.

WEDNESDAY JUNE 3
🇸🇬 2:00 pm SGT / 8:00 am CET
🇪🇺 10:00 am EST / 4:00 pm CET
🇺🇸 2:00 pm EST / 8:00 pm CET

WEDNESDAY JUNE 17
🇸🇬 2:00 pm SGT / 8:00 am CET
🇪🇺 10:00 am EST / 4:00 pm CET
🇺🇸 2:00 pm EST / 8:00 pm CET

Webinar 1

"Intro to the Low Touch Economy"

What does the new normal look like and what does it mean for customers and businesses? In our first webinar, we discuss the main highlights, changes in customer behavior and a strategy matrix.

No new webinars are planned for this topic, but you can rewatch our recording.

PREVIOUS EDITIONS
APR 20

We can work with your team

Board of Innovation is a global strategy and business design firm servicing Fortune 500 clients across the Americas, EMEA, and the Asia Pacific.
For consulting inquiries: vincent@boardofinnovation.com

Request a keynote

  • Get the latest research findings
  • Remote interactive presentation
  • For your team or online event
  • Custom formats possible
  • Select the most relevant speaker for your industry or context

3-day Strategy Sprint

  • Design a clear vision to adapt to the new normal.
  • Remote sprint format
  • Set strategic initiatives to go on the offence with clear roadmaps
  • Involve leadership team

 

Future possibilities program

  • Explore future scenarios
  • Short term horizon: 6m – 3 years
  • Understand impact societal changes
  • Trendmapping 
  • How to adapt your business model and overal corporate strategy?

More research & tools

slack community (+1K members)

Join our open Slack community and get the chance to discuss and share all your thoughts on the Low Touch Economy. Follow the impact and latest updates on different industries. You can collaborate with us on new reports and publications.

Join Slack group

Business models Pivots (+50 examples)

Plenty of companies are now shifting their focus. It’s remarkable how many entrepreneurs are already building a new Low Touch Economy to get our society back up and running. Use this Google Sheet to submit business model pivots in the new normal.

Access public list

mind map (+100 ripple effects)

There are so many moving parts in the Low Touch Economy. With this mind map, we track a selection of shifts and how they influence each other. You can download the latest PDF export or collaborate in real-time with other people to map out all the second-order consequences of this crisis.

Download PDF – Collaborate on Miro

STRATEGY matrix

Depending on how your organization will be hit this year, you will need to execute different strategies. Only a small subset of businesses will be impacted positively. We’ve mapped out 12 different options, matched with 3 potential recovery scenarios. Use this strategy framework with your leadership team.

Download PDF

Readiness Scorecard

How well is your current business designed to flourish in the Low Touch Economy? By looking at the current winners of this new era, we’ve listed the top characteristics that are impacted. This readiness scorecard can help to prioritize the next steps to navigate your business out of this crisis. Don’t forget to browse the examples of frontrunners in our reports.

Download PDF