Case study

Designing the future of wellness innovation with AI

Setting an AI-powered innovation strategy to drive growth in consumer health and wellness

The parent brand is a global leader in consumer health, providing science-driven wellness solutions that empower healthier lives.

Our client was focused on driving the future of immunity – offering flavorful, immune-boosting supplements, combining essential vitamins with a fun, effervescent experience for everyday energy and immunity support.

Challenge

Leading in wellness and predicting future consumer trends

Our client needed to navigate a shifting consumer landscape where immunity, wellness, and convenience are increasingly connected. To stay ahead, they had to identify future trends, translate them into meaningful product opportunities, and craft a brand message that resonates with a diverse audience. Each step depended on the success of the previous one, creating a need for a cohesive, forward-looking strategy.

Strategy

From trends to market: AI-powered strategy for targeted innovation

We implemented an AI-powered strategy to accelerate foresight and trend identification, refine brand positioning, and develop prioritized product concepts that address future consumer needs. By leveraging custom AI tools for rapid scoring, differentiation, and alignment with the brand’s essence, we delivered actionable insights, prioritized innovations, and enabled self-sustained growth. This approach empowered our client to adapt quickly and create consumer-centric solutions in record time.

Outcome

AI-powered insights, positioning and pipeline for growth

The outcome was a clear roadmap of immunity trends, refined brand positioning, and an AI-powered innovation pipeline, equipping our client to lead in the immunity space with targeted product concepts for 10 years to come.  

 

Rooted in AI-powered insights and foresight, we delivered seven prioritized future immunity trends, four key brand positioning statements centered on flavor and resilience, and eight high-potential product concepts ready for market testing. Additionally, we provided two reusable AI tools to sustain rapid ideation and decision-making, ensuring the client can drive ongoing growth and stay ahead of evolving consumer needs.

We developed a clear roadmap of immunity trends, refined brand positioning, and an AI-powered innovation pipeline, positioning our client to lead and grow in their category

Challenge

Leading in wellness and predicting future consumer trends

Our client faced the challenge of keeping pace with an evolving consumer landscape where immunity, wellness, and convenience are more intertwined than ever. To stay ahead, they had to identify future trends, develop new product concepts and refine their brand and positioning in a diverse market. Each step depended on the success of the previous one.

First, they needed to know the future trends shaping consumer expectations and establish a compelling brand positioning to resonate with the market, setting a strong foundation for their strategic goals. Only then could they dive into product concept development that would build on this positioning and meet the demand for proactive, science-backed wellness solutions.

Each challenge built upon the last, requiring a solution that could effectively address the full scope of their strategy. This meant uncovering data-driven insights and AI-powered trend analysis to support each stage and aligning and reinforcing each step seamlessly. 

Our client required an agile, end-to-end approach to take them from foundational trend discovery and positioning to rapid concept development and launch, paving the way for targeted, relevant products that align with both current and future consumers’ needs.

The project consisted of three core challenge statements:

  1. Future of Immunity challenge statement: Establish a clear, data-driven and actionable view of the evolution of immunity in the US over the next 10 years.
    Building on insights from a previous research project, we were tasked with delivering a fresh perspective on the future of immunity. By tapping into broader and more diverse datasets, we used an AI-powered approach to identify key trends and implications for our client. What would typically take several weeks with traditional methods, we accomplished in just two and a half weeks.

     

  2. Brand Positioning + Brand Positioning Boost challenge statement: Re-establish the brand positioning in the market to strengthen connection with consumers.
    Through synthetic and real-world testing and AI-driven analysis, we helped our client sharpen consumer-facing language around resilience and flavor and generated copy for brand positioning to inform future innovation and communication strategies.

     

  3. AI-powered Innovation challenge statement: demonstrate the value of AI-powered innovation while delivering a validated pipeline of concepts for the client, aligned with its new innovation strategy. Develop a strategic roadmap that equips our client with a stronger, more agile innovation pipeline, enabling faster, data-driven decision-making for long-term brand growth.
Strategy

From trends to market: AI-powered strategy for targeted innovation predicting future consumer trend

To address our client’s complex challenges and allow them to keep pace with evolving consumer demands, we implemented an AI-driven strategy designed to accelerate trend identification, brand positioning, and product innovation. 

The comprehensive strategy translated big-picture trends and insights into targeted product concepts with unprecedented speed and precision, setting a strong foundation for long-term growth and market alignment. The result was a cohesive, data-informed path from consumer insights to market-ready products.

We began by uncovering immunity trends using AI-powered foresight and social listening tools, analyzing broad datasets to identify and prioritize the most promising immunity trends in record time, such as proactive health and personalized wellness. This AI-driven approach provided real-time insight into emerging opportunities, empowering the client with forward-looking clarity and confidence.

With these trends established, we moved on to refine the brand’s positioning to resonate with today’s health-conscious, convenience-seeking consumers. By combining synthetic consumer testing with AI-powered brand sentiment analysis, we explored, refined and rapidly validated positioning statements. 

Finally,  we developed an AI-powered pipeline to generate, test, and prioritize product concepts that would bring these brand insights to life. We created and prioritized over 200 product concepts, and identified eight high-potential ideas for market testing, using AI-driven scoring and custom GPT tools.

Beyond immediate solutions, we equipped the client with custom AI tools—including Distinction and Brand Essence agents—designed to continuously assess new concepts and brand messaging in future initiatives. These agents evaluate product differentiation, alignment with brand identity, and customer appeal, effectively serving as in-house innovation accelerators that empower the client to keep pace with evolving market demands.

The strategic and commercial mindedness of your team made the difference-and you know what good looks like! We have lots of agencies pitching to us, but they don’t have the same level of strategic thought-leadership as BOI

VP of Innovation at our client

Outcome

AI-Powered insights, positioning and pipeline for growth

The project delivered an end-to-end solution that took the client from abstract trends to tangible, market-ready concepts in a fraction of the usual time. We delivered a future-focused innovation pipeline, eight prioritized product concepts ready for testing, and a refined brand positioning that speaks to both current and future consumers. With custom AI tools for rapid ideation and evaluation, our client is now positioned as a leader in the immunity space, equipped to continually adapt to consumer trends and launch new products with speed and relevance. By combining deep market insights with rapid AI capabilities, we provided the client with a sustainable foundation for ongoing growth, ensuring their immunity brand remains at the forefront of the health and wellness market.

Future of Immunity project outcomes:

  • An updated, validated, actionable 10-year roadmap for the future of immunity in the U.S., tailored to drive innovation
  • ~6 data-backed future trends each highlighting key ingredients, product attributes, and innovation platforms to fuel growth over the next 10 years
  • A data-driven analysis of overlapping future trends that highlights the “sure bet” ingredients, territories, attributes, and innovation platforms poised for growth across multiple areas. These insights pinpoint high-priority opportunities likely to become relevant in the near term, providing clear guidance for focused innovation efforts
  • An initial prioritization of future trends based on our client’s strengths, alignment with current categories, and the likelihood and timing of scenarios informed by current market signals
  • Initial implications for future marketing innovations within our client’s US business, and where new capabilities need to be built

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