AI Glossary

Stay up to date with the most important AI terms.
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A

Active Learning

Active Learning is a machine-learning approach where the AI model selectively analyzes the most informative data points to label, rather than using a randomly selected set of data. 

For example, a model might request labels for images it finds difficult to classify, or for text samples where sentiment is ambiguous. This strategy is used to improve model performance with fewer labeled examples by focusing on the most challenging or uncertain cases.

Agent-Based Bots

Agent-Based Bots are intelligent programs that perform specific tasks autonomously for users or systems. Using AI, these bots can make decisions, learn from interactions, and adapt to changing environments.

From answering customer queries to automating financial trades, Agent-Based Bots improve efficiency and scalability across various industries.

Keep reading about AI Agents

Agents

AI Copilot

AI Copilot is an advanced software assistant that helps users perform tasks more efficiently by leveraging AI.

AI Copilots can understand context, provide suggestions, and automate routine activities, enhancing productivity and decision-making. From drafting emails, recommending next steps while performing common tasks, to coding tools with real-time recommendations and optimizations, AI Copilots assist in  both professional and personal tasks to improve efficiency, save time, and reduce human errors.

AI Hallucinations

AI Hallucinations refer to instances where AI systems generate incorrect or nonsensical outputs that are not based on actual data or reality. These errors typically arise when the model attempts to predict information beyond its training data.

From creating fabricated details in generated text to misidentifying objects in images, AI Hallucinations are one of the leading limitations of current AI systems.

AI Simulation

AI Simulation involves creating virtual environments and scenarios where artificial intelligence models can test and validate real-world concepts. 

These simulations enable AI systems to learn and improve by interacting with controlled, replicable environments, without the risks and costs associated with real-world testing.

AI Strategy

AI Strategy is a plan to integrate artificial intelligence into your business to drive innovation. From developing AI-first operating models to autonomous innovation methodologies, an effective AI Strategy ensures your business remains competitive.

Learn more about how your company can achieve better results and gain a competitive advantage with the latest AI strategies

AI Transformation

AI Transformation is the process of integrating AI into all aspects of a business to fundamentally change how it operates and delivers value.

This transformation leverages AI to enhance decision-making, automate processes, and drive innovation.

From improving operational efficiency to creating new business models, AI Transformation ensures that organizations stay ahead in a competitive landscape, by allowing businesses to unlock new opportunities and improve performance.

Ready to explore how AI can transform your organization?

Algorithm

An Algorithm, in the context of artificial intelligence, is a set of well-defined instructions or rules that an AI model follows to solve a problem or perform a specific task. Algorithms are the foundation of AI, enabling machines to process data, make decisions, and learn from experiences.

From simple decision trees to complex neural networks, algorithms power the functionalities of AI systems.

In AI, algorithms are essential for developing models that can perform tasks such as image recognition, natural language processing, and predictive analytics. They are the core components that drive AI capabilities and innovations.

Artificial Intelligence (AI)

Artificial Intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think, learn, and perform tasks that typically require human cognitive functions. These functions include reasoning, learning from experience, problem-solving, and understanding natural language.

Machine learning algorithms allow AI systems to identify patterns and make decisions with minimal human intervention, enhancing applications such as personalized recommendations and predictive analytics. Natural Language Processing enables machines to understand and respond to human language, facilitating the development of chatbots and virtual assistants. Computer Vision allows AI to process and interpret visual information, crucial for applications like facial recognition and autonomous vehicles.

The applications of AI are transformative:

  • In healthcare, AI aids in diagnosing diseases and personalizing treatments.
  • In finance, it enhances fraud detection, algorithmic trading, and delivers advanced risk assessments.
  • The retail sector benefits from AI through personalized shopping experiences and inventory management.
  • AI also powers autonomous vehicles and optimizes logistics in transportation
  • In entertainment, AI creates immersive experiences and interactive content.

Artificial General Intelligence (AGI)

Artificial General Intelligence (AGI) refers to a type of AI that possesses the ability to understand, learn, and apply knowledge across a wide range of tasks at a level comparable to human intelligence. Unlike narrow AI, which is designed for specific tasks, AGI aims to perform any intellectual task that a human can do.

Autonomous Innovation

Autonomous Innovation refers to the use of AI to independently drive the creation, development, and implementation of new products, services, and processes. This concept involves AI systems that can autonomously generate ideas, test concepts, and refine outputs without continuous human intervention.

By leveraging Autonomous Innovation, businesses can achieve continuous and scalable innovation, reducing time-to-market and increasing the success rate of new initiatives. This approach allows for more dynamic and adaptive innovation processes, ensuring a competitive edge in the market.

Explore the tangible benefits of Autonomous Innovation

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Big Data

Big Data is a term used to describe vast volumes of structured and unstructured data generated from various sources, often at speed or in real time.

In the context of artificial intelligence, Big Data is essential for training and refining AI models, enabling them to recognize patterns, make predictions, and deliver insights — from customer behavior analysis to predictive maintenance, Big Data drives informed decision-making across industries.

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ChatGPT

ChatGPT is a conversational AI model based on the Generative Pretrained Transformer (GPT) architecture, developed by OpenAI. Designed to engage in natural and meaningful dialogue, ChatGPT can understand and respond to a wide range of inputs — text, documents, or images —, making it suitable for various applications, from customer support to personal assistants.

Unlike traditional chatbots that rely on predefined scripts, ChatGPT leverages deep learning to generate dynamic and contextually relevant responses.

Learn How to use ChatGPT if you’re an Innovator

Computer Vision

Computer Vision is a field of AI that enables machines to interpret and understand visual information from the world, such as images and videos. By mimicking the capabilities of human vision, computer vision allows machines to analyze visual data, recognize objects, and make informed decisions based on this analysis.

Image processing algorithms enhance and manipulate visual data to improve its quality and extract meaningful features.

Object detection and recognition algorithms identify and classify objects within images or video frames, allowing applications such as security surveillance and retail analytics.

Pattern recognition and machine learning models are used to understand complex visual patterns, enabling tasks like handwriting recognition and medical imaging analysis.

Conversational AI

Conversational AI is a enables artificial intelligence to understand and respond to human conversations, whether they are voice-based or text-based. Unlike traditional systems that rely on preprogrammed commands, conversational AI can recognize diverse speech and text inputs, mimic human interactions, and comprehend and respond to queries in multiple languages. This allows for more natural and intuitive communication between humans and AI models.

From sophisticated customer service chatbots to intelligent virtual assistants, conversational AI enhances communication and user experience across diverse applications thanks to its ability to generate human-like text or speech replies based on input and context, utilizing advanced models like GPT-4 for nuanced and accurate communication.

See how ChatGPT compares to Bing AI when it comes to innovation!

Conversational AI is integral to applications such as customer support chatbots, virtual personal assistants (e.g., Siri, Alexa), and voice response systems. By offering natural and efficient communication interfaces, conversational AI not only improves user engagement and satisfaction but also enhances operational efficiency and service continuity. These systems are capable of providing consistent support and interaction around the clock, making them indispensable in modern digital landscapes

Conversational Bots (Chatbots)

Conversational Bots (also known as chatbots) are designed to simulate human conversation through text or voice interactions. These bots use natural language processing (NLP) to understand and respond to user queries in a conversational manner. Conversational bots can range from simple rule-based systems to advanced AI-based agentic bots that learn from interactions and provide personalized responses.

Custom GPTs

Custom GPTs are specialized versions of the Generative Pretrained Transformer (GPT) model tailored to meet specific needs and requirements of organizations or projects. By fine-tuning the base GPT model on a specific data set, Custom GPTs can deliver highly relevant and contextually accurate responses, improving their efficiency in individual applications.

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Data Extraction

Data Extraction in AI refers to the process of retrieving specific information (e.g., customer details from scanned invoices, product prices from ecommerce websites, or long-form texts from PDFs) from unstructured or semi-structured data sources such as documents, images, or web pages. This process is essential for preparing data for analysis and training AI models.

Data Ingestion

Data Ingestion is the process of collecting and importing data from different sources (e.g., databases, data from social media feeds, or sensor data from IoT devices) into a data storage or processing system. In AI, efficient data ingestion ensures that models have access to the necessary data for training and analysis.

Data Labelling

Data Labelling involves annotating data with tags or labels to make it usable for training AI models. Accurate data labelling is fundamental for supervised learning, where models learn from labeled examples.

These “labeled examples” can be images tagged with object names (e.g., “cat,” “dog”), text labeled with sentiment (e.g., “positive,” “negative”), or audio clips labeled with transcriptions.

Deep Learning

Deep Learning can be seen a subset of artificial intelligence that focuses on using neural networks with many layers to analyze and learn from large amounts of data.

This approach enables AI-powered systems to perform complex tasks by automatically discovering patterns and representations in the data, in a similar manner to how the human brain works.

Deep learning drives many of the most exciting innovations in AI today, from self-driving cars to advanced medical imaging.

Continue learning about Neural Network

Digital Twins

Digital Twins are virtual replicas of physical objects, systems, or processes, created using real-time data and advanced simulation techniques. These digital models mirror their real-world counterparts, allowing for monitoring, analysis, and optimization in a virtual environment.

Digital Twins are used in fields such as manufacturing, healthcare, aerospace, or smart city planning, by providing valuable insights and enabling more informed decision-making.

By creating a detailed virtual representation, businesses can optimize operations, improve reliability, and innovate more effectively.

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Feeding Data

Feeding Data refers to the process of supplying input data to an AI model for training or inference. This is a critical step that ensures that the model can learn from patterns within the data and make accurate predictions or decisions, and is one of the key components of a reliable model.

Relevant data can come from various sources to train the AI model, such as customer transaction records, social media activity, or sensor readings from IoT devices.

The term can also represent the entire process of providing data to the AI model, e.g.:

Fine-Tuning

Fine-Tuning in the context of artificial intelligence refers to the process of taking a pre-trained model and making minor adjustments to adapt it to a specific task or dataset. This technique allows models to use existing knowledge while tailoring their performance to meet particular requirements.

Foundational Model

Foundational Model is a large, pre-trained AI model that serves as a base for developing more specialized models (Generalized Models).

These models are trained on broad and diverse datasets, enabling them to understand general patterns and concepts that can be fine-tuned for specific tasks.

For example, a foundational model trained on vast amounts of text data can be fine-tuned for tasks such as sentiment analysis, question answering, or translation.

This approach makes use of the broad knowledge embedded in the foundational model, making the fine-tuning process more efficient and requiring less data than training a model from scratch.

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Generalized Model

Generalized Model in AI refers to a type of model that performs well across various tasks and domains without needing extensive retraining for each new task. These models utilize the broad learning from Foundational Models to apply their knowledge flexibly across different applications.

For example, a generalized model like GPT-4, initially trained as a Foundational Model on diverse text data, can be used for tasks ranging from summarization and translation to answering questions and generating content.

Generative AI

Generative AI is a class of artificial intelligence models designed to generate new content, such as text, images, music, or even entire virtual environments. These models learn patterns from large datasets and use this knowledge to create novel outputs that mimic the style and structure of the training data.

From creating realistic images to composing music, generative AI is transforming various creative and industrial fields:

Generative AI models are at the forefront of AI innovation. Don’t get left behind and learn more about the dedicated generative AI tools

GPT (Generative Pretrained Transformer)

GPT (Generative Pretrained Transformer) is a specific type of an AI model developed by OpenAI.

It excels at generating human-like text based on the input it receives. GPT is trained on a diverse range of internet text, enabling it to understand and generate coherent and contextually relevant responses across various topics.

Unlike traditional models, GPT uses a transformer architecture, which allows it to process and generate text more efficiently and accurately. This architecture helps the model to understand the context and nuances of the input, producing high-quality and contextually appropriate text.

Organizations take advantage of GPTs to automate and enhance tasks that require understanding and generating human language — see how you can benefit from Custom GPTs!

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Innovation Engine

Innovation Engine refers to an autonomous system designed to continuously generate, develop, and implement new ideas, products, or services. By leveraging artificial intelligence, an innovation engine can drive sustained growth with high quality, speed, and success.

An Innovation Engine is crucial tool for businesses aiming to maintain a competitive edge and drive growth through the latest technologies. 

Explore in detail what an Autonomous Innovation Engine could do for you!

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Knowledge Graph

Knowledge Graph is a structured representation of information; mapped out data points and their relationships.

In AI, knowledge graphs are used to enhance the understanding and retrieval of complex information by organizing data into an interconnected network of entities and their attributes.

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Large Language Model (LLM)

Large Language Model (LLM) refers to an advanced type of artificial intelligence that uses vast amounts of text data to understand, generate, and manipulate human language. These models — often containing billions of parameters — are capable of performing a wide range of language-related tasks with high accuracy and coherence.

Large language models are trained on extensive datasets that include books, articles, websites, and other text sources. This massive scale of training enables them to capture nuances, context, and diverse linguistic patterns.

One of the most popular models at the moment — developed by OpenAI — is ChatGPT.

Living Audiences

Living Audiences represent dynamically evolving groups of users or consumers, whose behavior and interactions are continuously tracked and analyzed using AI and data analytics.

This approach allows businesses to understand and respond to changes in real-time, ensuring that marketing and engagement strategies remain relevant and effective.

Understanding Living Audiences helps businesses stay ahead in a fast-changing market by enabling more effective marketing strategies, improving customer satisfaction, and thus driving better business outcomes.

Continue learning about Synthetic testing and the future of AI-powered, Living Audiences

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Machine Learning

Machine Learning is a branch of artificial intelligence that focuses on developing algorithms and statistical models that enable AI models to learn and make decisions based on data.

Unlike traditional programming (where explicit instructions are coded by humans), machine learning allows systems to improve their performance over time through experimenting and gaining experience.

The model is trained on a labeled dataset, which means the data includes both input (e.g., image of a cat) and the expected output (e.g., the word “cat”). 

The goal is for the model to learn to map inputs to the correct outputs. It is then given data without explicit instructions on what to do with it, and it must find patterns and relationships within the data.

The model learns by interacting with an environment and receiving feedback in the form of rewards or penalties. This approach is used in robotics, gaming, and autonomous driving.

Metadata

Metadata is “data about data”, providing essential information that helps to organize, manage, and understand the input (“primary”) data.

In the context of artificial intelligence, metadata plays a crucial role in improving data discoverability, quality, and usability. Metadata in a dataset might include information about when and how the data was collected, the source of the data, and any modifications made to it. In image datasets, metadata might describe the resolution, format, and the date the image was taken.

Model (AI Model)

A Model in AI terms represents a framework of algorithms and rules trained on data to perform specific tasks, such as prediction or classification. These models learn patterns and relationships from the training data, enabling the AI system to perform effectively for its specific purpose.

The process involves “feeding” data into the model and adjusting parameters to minimize errors and improve accuracy. Once trained, models can analyze new, unseen data to make predictions or decisions in an expected way.

Models come in various forms, including neural networks for deep learning or decision trees for classification. The performance of a model is measured using metrics like accuracy, precision, or recall to ensure it meets the desired objectives.

Multimodal AI Systems

Multimodal AI systems are designed to process and interpret multiple types of data simultaneously, such as text, images, and audio. This capability allows for a more comprehensive understanding and analysis of information from many different sources without the need for multiple, separate AI models.

For instance, a multimodal AI system used in healthcare might analyze medical images alongside patient records (structured data) and doctors’ notes (unstructured data) to provide a more accurate diagnosis.

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Natural Language Processing (NLP)

Natural Language Processing (NLP) is a part of artificial intelligence that focuses on the interaction between computers and humans through natural language. It involves the development of algorithms and models that enable machines to understand, interpret, and generate human language, enabling applications like chatbots or long-form language translation.

Neural Network

Neural Network is a foundational technology in AI designed to simulate the way the human brain processes information. These models are made up of layers of interconnected nodes, or “neurons,” that work together to recognize patterns and learn from data. This structure allows neural networks to perform complex tasks such as image recognition, language translation, or be used in game development.

From personal assistants like Siri and Alexa to advanced medical diagnostics, neural networks are behind many modern AI applications.

Neural networks consist of multiple layers of neurons. The input layer receives the initial data, hidden layers process the data through weighted connections, and the output layer produces the final result or prediction. To self-improve, neural networks learn by adjusting the weights of connections between neurons based on the errors of their predictions.

During training, neural networks learn from large datasets by adjusting their internal parameters to minimize prediction errors. Once trained, they can perform inference by making predictions on new, unseen data.

No-code

No-Code refers to development platforms that allow users to create applications, automate processes, and design websites without needing to write traditional programming code.

These platforms provide intuitive, visual interfaces, often with simple drag-and-drop functionalities, enabling individuals even with little to no coding experience to build sophisticated digital solutions.

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Object Recognition

Object Recognition is a technology in AI that enables systems to identify and classify objects within an image or video. Using advanced algorithms and machine learning techniques, object recognition allows computers to interpret and understand visual data similar to human vision, which makes enhanced security systems or autonomous vehicles possible.

Optical Character Recognition (OCR)

Optical Character Recognition (OCR) is what enables the conversion of different types of documents, such as scanned paper documents, PDF files, or images captured by a digital camera, into editable and searchable data. OCR leverages artificial intelligence to accurately recognize and extract text from images or scanned documents.

From digitizing printed materials to automating data entry, OCR transforms how information is processed and utilized.

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Parameters

Parameters are variables or factors within an artificial intelligence model that can be adjusted during training to optimize the model’s performance.

These are the internal settings that the AI system fine-tunes based on the data it processes, influencing how the model makes predictions or decisions.

The effectiveness of an AI model is heavily dependent on the proper tuning of its parameters.

Pattern Recognition

Pattern Recognition is the process by which AI systems identify regularities, trends, or patterns within data. It involves the use of algorithms and statistical techniques to analyze input data and detect structures or relationships that can be used for classification, prediction, or decision-making.

Pre-Training

Pre-Training refers to the initial phase in the development of an AI model where the model is trained on a large dataset before being fine-tuned for specific tasks. This process enables the model to learn general patterns and features from the data, providing a solid foundation for subsequent task-specific training.

The process of pre-training involves using large and diverse datasets to teach the model broad patterns and knowledge. For example, training a language model on a large corpus of text from books, articles, and websites.

After pre-training, the model can be fine-tuned on smaller, task-specific datasets. However, by starting with a well pre-trained model, the time and computational resources required for training are significantly reduced.

Pre-trained models can be adapted to various applications, from natural language processing tasks like text generation and translation to computer vision tasks like image recognition and object detection. Models that undergo pre-training typically achieve higher accuracy and better performance on specific tasks due to their ability to understand previously learned patterns.

Predictive Analytics

Predictive Analytics is the use of statistical techniques, machine learning algorithms, and data mining to analyze current and historical data to make predictions about future events. This form of analytics helps organizations anticipate trends, identify risks, and make informed decisions, like forecasting sales or predicting equipment failures.

Probabilistic Model

Probabilistic Model is a type of an AI model that uses probability to predict outcomes and manage uncertainty. These models incorporate the likelihood of various outcomes based on input data, providing data-driven insights into your decision-making processes. Probabilistic models quantify the uncertainty of predictions, allowing for more informed decision-making in uncertain situations.

For example, predicting the likelihood of different weather scenarios.

They combine data from various sources, and can flexibly account for variability and incomplete information, such as merging clinical trial results with real-world patient data. These models provide probability distributions over possible outcomes rather than single-point estimates, enhancing the reliability of forecasts in fields like finance or supply chain management.

Prompt

A Prompt in the context of artificial intelligence is an input or set of instructions given to an AI model, particularly in natural language processing (NLP), to guide its response or output. Prompts can be questions, statements, or any text that sets the stage for the AI to generate relevant and coherent responses.

Effective prompts are crucial in applications like AI content generation, virtual assistants, or chatbots. See examples of useful prompting in our article How to use ChatGPT if you’re an Innovator – 20 use cases

Prompt Engineering

Prompt Engineering involves designing and optimizing the input prompts given to an artificial intelligence model to achieve the desired output. prompt engineering refines these inputs to enhance the model’s performance, particularly in natural language processing (NLP), to generate accurate, relevant, and coherent responses.

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Recursive Self-Improvement

Recursive Self-Improvement is the concept in artificial intelligence where an AI model can autonomously refine and enhance its own algorithms and capabilities. This means the AI not only learns from its environment but also actively improves its ability to learn and solve problems over time, without human intervention.

An AI that improves its learning algorithms could make each subsequent improvement faster and more impactful, potentially leading to exponential growth in its capabilities.

Responsible AI

Responsible AI refers to the development and deployment of artificial intelligence systems in a manner that is ethical, transparent, and accountable. It ensures that AI technologies are designed and implemented to respect human rights, prevent harm, and promote fairness and inclusivity.

For example, implementing bias detection and mitigation techniques in AI models to ensure fair treatment across different demographic groups, or maintaining data privacy by following strict data handling and security protocols. Responsible AI also involves providing clear documentation and explanations of how AI systems make decisions, which is crucial for building trust with users and the general public.

Rule-Based Bots

Rule-Based Bots are automated systems that operate based on predefined rules and scripts. These bots follow a specific set of instructions to perform tasks and respond to user inputs. Unlike more advanced AI agent-based bots, rule-based bots do not learn from interactions or adapt over time.

Rule-based bots are commonly used in simple customer service applications, such as answering frequently asked questions or guiding users through basic processes.

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Structured Data

Structured Data refers to highly organized information that is easily searchable and can be readily analyzed by AI models. This data is typically stored in structured databases or spreadsheets, where each field is clearly defined and consistent; as opposed to Unstructured Data, which lacks a predefined format and is more challenging to process.

Summarization

Summarization in the context of AI refers to the process of condensing large amounts of text or information into shorter, coherent versions while preserving the key points and overall meaning.

AI-powered summarization can be applied to various forms of content, from documents to audio transcripts, making it easier to digest and understand large volumes of information quickly.

Supervised Learning

Supervised Learning is a type of machine learning where an AI model is trained on labeled data. In this approach, the input data is paired with the correct output, allowing the model to learn the relationship between inputs and outputs. This training enables the model to make accurate predictions or decisions when presented with new, unseen data.

Synthetic Panels

Synthetic Panels are artificially created datasets that simulate the behavior and characteristics of real-world user panels (i.e., groups of individuals selected for scientific studies or market research).

These synthetic datasets are used in various AI applications to test, validate, and improve models without needing access to actual user data, especially in scenarios where real data is scarce, sensitive, or expensive to obtain. This allows researchers to conduct experiments and gather insights in a controlled, ethical manner.

Synthetic Testing

Synthetic Testing involves using artificially created data and interactions, often through Synthetic Users, to evaluate and optimize the performance, security, and usability of digital systems. This method allows for comprehensive testing without the need for real user involvement, making it an efficient and safe way to simulate a wide range of scenarios.

Continue learning about synthetic testing in Synthetic testing and the future of AI-powered, Living Audiences

Synthetic Users

Synthetic Users are artificially created profiles that simulate real user behaviors and interactions. These synthetic users are used to test and evaluate systems, algorithms, and applications without involving actual human users, in much higher volume, and much faster.

Continue learning about synthetic users in Synthetic testing and the future of AI-powered, Living Audiences

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Temperature

Temperature in the context of artificial intelligence, particularly in natural language generation, is a parameter that controls the randomness of the model’s output. Adjusting the temperature allows you to influence the creativity and diversity of the responses generated by the model.

When using a language model to generate text, setting a high temperature might produce a wide range of possible word choices, leading to more imaginative and varied sentences. On the other hand, a low temperature would make the model more likely to choose the most probable words, resulting in more straightforward and predictable generated text.

Tokens

Tokens in artificial intelligence are the basic units of data in natural language processing (NLP), representing words, subwords, or characters. Tokenization is the process of breaking down text into these smaller units, enabling AI models to analyze and process the text effectively.

Training Data

Training Data — for artificial intelligence — consists of the information and examples used to train an AI model.

This data is crucial for teaching the model to recognize patterns, make predictions, and perform specific tasks accurately.

For instance, training data for an image recognition model might include thousands of images labeled with the objects they contain (e.g., “cat,” “dog”).

For a speech recognition model, training data would include numerous audio recordings paired with their transcriptions.

Training Set

Training Set is a subset of the overall Training Data used specifically for training AI models. It provides the examples from which the model learns patterns and relationships. This foundational data is critical for teaching the model how to perform its intended tasks accurately.

For example, a training set for a facial recognition model might include thousands of labeled images of different faces, helping the model learn to identify and differentiate between various individuals.

Similarly, a training set for a natural language processing task might consist of numerous text samples labeled with corresponding sentiments or categories.

U

Unstructured Data

Unstructured Data refers to information that does not have a predefined structure — unlike Structured Data —, making it more challenging to analyze and process.

This type of data often contains rich, detailed information, like long-form scanned texts, images, audio, or video, which require advanced AI techniques to extract meaningful insights.

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Virtual Agent

Virtual Agent refers to an AI-powered tool designed to interact with users, providing automated assistance and support.

These agents can understand natural language, process queries, and offer solutions or guidance, mimicking human-like interactions. Mostly found integrated into customer service chatbots or virtual assistants, Virtual Agents enhance user experience and operational efficiency.

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Zero-Shot

Zero-Shot is the capability of an AI model to perform tasks or make predictions on new, previously unseen data without any prior training specifically for those tasks. This is achieved through the model’s ability to generalize knowledge from related tasks and apply it to novel situations.

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