Design thinking training.

A human-centred & creative problem-solving approach to craft products and services that customers will love.


Design thinking training for corporates (B2B/B2C).

The design thinking process has been introduced by IDEO and perfected by research at Stanford. This training is user-driven innovation at its best, perfect for companies that want to discover hidden opportunities in a specific market segment. 

Why is design thinking so important today? Over 40% of start-ups fail because there is no market need: that’s why every new product/service development needs to start with a deep understanding of your customers.

“The Board of Innovation team invested lots of effort to understand the Chinese culture and our business background to come up with a tailor-made process.”
Ivy Yang, Associated Director Marketing, Danone Waters China

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What you can expect from our design thinking training.


Design Thinking capabilities

Inspire your team about design thinking methodologies, with proven cases and a complete set of tools.


Customer-centric culture

Inject in your team a customer-centric mindset, to make your products/services meet the needs of your customers.


Empathizing with the customers & uncover unmet need

Adopt a structured approach to uncover needs of your clients.

Crafting insight statements

Learn how to craft insight statements to disclose customer needs worth addressing.


De-risked innovation process

Learn how to map and validate assumptions, to build innovation on proven hypotheses.


Rapid prototyping and experimentation

Make things tangible by talking less and prototyping more.

Program overview

A human centered approach to innovation.

We’ve created this design thinking training to bring the tools and techniques of design thinking to your team. You can choose between different modules to create a program that matches your expectations. The outcome of this program is an extensive customer journey for one or multiple personas and a synthesis of some of the customer problems that prove to be most valuable to solve.

An action-focused innovation event that won’t let you sit and listen! In this 1-day training, Board of Innovation goes through the 5 phases of design thinking and lets you experience how easy you can prototype about anything.

The tools we use provide structure in the dynamic training. Finally, we explore inspiring design thinking cases.


  • Understand the basics of design thinking
  • Customer-centric mindset
  • Tools to apply on-the-job

In this 2-day workshop, you’ll learn by doing! On the first day, we focus on exploring the problem phase of design thinking. The participants experience the world of empathizing and will generate valuable insights. On the second day, the team learns to master the skills of ideation. Next, there is a strong focus on prototyping and testing. 

Finally, we explore inspiring design thinking cases!


  • Ability to apply design thinking on-the-job
  • Customer-centric and out-of-the-box mindset 
  • Tools to apply on-the-job

Board of Innovation guides you through a 1-day workshop to build different experiments to (in)validate your solution ideas. We start with spotting and prioritizing the assumptions that can make or break your idea. Next, we build a solution experiment using digital experimentation tools and a plan of attack for validation.


  • Understanding of experimentation
  • Tangible experiments
  • Feedback from test-user base

Board of Innovation guides you through a 3-day training to build a design thinking capability within your organization. Upfront knowledge of design thinking is not required. In our train-the-trainer module, you learn-by-doing! Every exercise is conducted by another participant followed by feedback from the facilitator and the group. Next to mastering the design thinking skills, we focus on facilitation skills & how to answer key questions.


  • Experienced design thinking coaches


Design Thinking training.

Do you want more info about this program? Please fill in this form below to have a quick chat with one of our experts.