Innovating in insurance
We partner with leading global insurers to build resilient product portfolios. We accelerate customer acquisition by developing non-obvious business models and help increase customer retention by creating seamless experiences and operating models.
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12 insurance shifts in the Low Touch Economy
- How the world has changed
- Shifts influencing the insurance industry
- How to switch from defense to offense in your approach
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Insurance industry mind map
There are so many moving parts in the Low Touch Economy. With this mind map, we track a selection of ripple effects on the insurance industry and how they influence each other. You can download the latest PDF export to map out all the second-order consequences of this crisis.
Which key challenge are you trying to solve?
Customer acquisition & retention
Re-designing products to accelerate customer acquisition and improve customer experience in a low touch economy.
New product development & validation
Quickly creating and testing new insurance solutions in line with changing customer needs.
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Inspiring reads
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We partnered with leading health services provider Cigna to build an internal innovation capability geared towards solving business-critical challenges in local markets around the world.
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How our co-creation program with bank and insurance provider AXA helped improve the pension sales process for brokers and redesign the customer journey.
Launching 2 new ventures with ING
Discover how we built 2 new ventures with ING during a changing banking climate.
Trends that are shaping the future of the insurance industry
Read about the key challenges faced by insurance innovators as we discuss 5 trends that have been impacting the industry: AI, blockchain, digitization, personalization and data, as well as hiring and retaining technically skilled talent.
Innovating in Insurance
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