Innovating in insurance

We partner with leading global insurers to build resilient product portfolios. We accelerate customer acquisition by developing non-obvious business models and help increase customer retention by creating seamless experiences and operating models.

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12 insurance shifts in the Low Touch Economy

  • How the world has changed
  • Shifts influencing the insurance industry
  • How to switch from defense to offense in your approach

Insurance industry mind map

There are so many moving parts in the Low Touch Economy. With this mind map, we track a selection of ripple effects on the insurance industry and how they influence each other. You can download the latest PDF export  to map out all the second-order consequences of this crisis.

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Which key challenge are you trying to solve?

Building a resilient growth strategy & portfolio

Re-evaluating your insurance portfolio and exploring new value spaces and opportunities allowing you to grow in the new normal.

Customer acquisition & retention

Re-designing products to accelerate customer acquisition and improve customer experience in a low touch economy.

New product development & validation

Quickly creating and testing new insurance solutions in line with changing customer needs.

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Inspiring reads

Building an innovation culture with Cigna Health Insurance

We partnered with leading health services provider Cigna to build an internal innovation capability geared towards solving business-critical challenges in local markets around the world.

Redesigning the pension journey for AXA

How our co-creation program with bank and insurance provider AXA helped improve the pension sales process for brokers and redesign the customer journey.

Launching 2 new ventures with ING

Discover how we built 2 new ventures with ING during a changing banking climate.

Insurance technology trends that are shaping 2020

Read about the key challenges faced by insurance innovators as we discuss 5 trends that have been impacting the industry: AI, blockchain, digitization, personalization and data, as well as hiring and retaining technically skilled talent.

Innovating in life sciences

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