Building internal capabilities for ING

Innovation transformation program, train-the-trainer tracks, and corporate accelerators: tailored initiatives to keep ING an innovation-driven company.

Challenge

Reducing time-to-market for new services, and spreading PACE methodology.

Board of Innovation is one of the key partners in the design and delivery of ING’s innovation transformation program in Europe. We are co-building an operational framework and innovation capability to ensure all ING business units adopt and run PACE — the ING way to innovate, which blends Design Thinking, Scrum and Lean Startup methodologies in a structured process.

Solution

European partner for the setup and
delivery of innovation programs.

Together with ING’s Global Innovation Transformation team, we set up programs in several Europan countries.

  • Design, develop and deliver expert sessions on business modeling, experiment design, Design Thinking, etc. for innovation teams in each of the 5-10 accelerators that run simultaneously.
  • Senior sponsor & leadership training to ensure business support for innovation teams.
  • Coaching and mentoring of local PACE coaches in different EU business units to support sustainable, scalable and qualitative growth of the methodology.

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