Scorecard: Ready to restart your business in the Low Touch Economy?

Find out what more you need to do to get your business through Covid-19’s aftershocks with the Low Touch Economy scorecard.

It’s difficult to know whether your response to Covid-19 will be enough. Some businesses have made big changes to their processes and services. Some have struggled to change anything – opting instead to weather the storm.

Who’s to say which move is right? This is a new frontier. Without the benefit of hindsight or concrete results, it’s difficult to determine whether the measures you’ve taken to protect the future of your organization were the right ones.

Difficult – but not impossible.

We propose that you can predict your potential for success. How? By looking at your organization’s response and seeing whether it aligns with the changes we already see in society. Are there any gaps? A shift in behavior in another industry can foretell additional market shifts elsewhere. 

Keep these changes in your peripherals if you want to continue meeting changing consumer needs, fend off challengers, identify white-space opportunities before the competition, and avoid a fate like that of Hertz and JC Penney.

  • Score 1 or 2 in all sections? 
You should be able to adapt your organization with minor tweaks.

  • Any score of 3 or above indicates an area that could pose a significant hurdle for growth in the Low Touch Economy and should be addressed.

  • A total score above 25? You will need to redesign a large part of your business model and/or operating model if you want any hope of playing a role in the Low Touch Economy. Your organization should prepare for potential aftershocks in the market. Identifying these areas will enable you to innovate solutions.

Not sure where to go from here?

Of course, changing your core business to become entirely low-touch might not be possible. Regulation is regulation. And some organizations operate within rigid structures. If that’s the case, you’ll want to consider developing adjacent businesses in new markets and uncovering white-space opportunities – a number of which we’ve identified in our latest report, “The Winners of the Low Touch Economy.” 

Along with 30+ white spaces, this 100-page PDF includes updated information on the Low Touch Economy, a list of the organizations currently succeeding, business model patterns to copy, tips for adapting your strategy, and 10 expert opinions on the future of their industries.

With this information, ask yourself – is your business perfectly positioned to solve some of society’s most pressing new challenges? With the right business model, could these white-space opportunities turn into lucrative, future-proof new revenue streams for your organization? The answer is probably yes.

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  • We monitor the new normal and map out your organization’s possible futures.

  • We spot +50 white space opportunities for you to act on in the Low Touch Economy.

  • We validate and launch new products and businesses at startup speed.

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