From strategies in a competitive streaming market to AI for customer experiences, we dive into the heart of innovation at Netflix.
In this episode, we chat with Fonz Morris, Netflix’s Lead Product Designer for global conversion and monetization, to discuss how Netflix stays ahead of the curve in an increasingly competitive market.
Fonz discusses the strategies Netflix uses to boost revenue, user acquisition, and retention as well as the act of balancing ambitious goals with deliberate planning, particularly in the context of startups.
Listen in on this insightful episode and get a peek behind the scenes of Netflix.
Vincent is a global partner at Board of Innovation and has 10+ years experience in building consumer goods strategies for leading organizations across the USA and Europe. With a background in innovation management, Vincent co-founded Board of Innovation in the US before moving back to his hometown of Antwerp, Belgium. He thrives in developing partnerships with ambitious brands and, together, tackling their complex challenges.
Fonz Morris is the lead product designer at Netflix, specializing in global conversion and monetization. With a focus on innovation, he has played a crucial role in developing initiatives like password-sharing strategies, live TV integration, and ad-supported subscription models. Before joining Netflix, Fonz led design teams at Coursera and held key design roles at companies like Comcast. He is also an entrepreneur, having founded several tech startups. Fonz is passionate about enhancing user experience and leveraging data-driven insights to optimize growth, retention, and customer satisfaction for one of the world’s most popular streaming platforms.
